Privacy Policy

Konkan Treasures ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our mobile applications (Customer App, Vendor App, and Driver App) and services. Your privacy is of utmost importance to us, and we are committed to ensuring the confidentiality and security of your personal information.

Personal Information:
We collect your Name, Phone Number, Email Address, and Mailing Address when you create an account. This information is required for the functionality of the application and order delivery.

Camera/Photos:
To enhance your experience, Konkan Treasures requests access to your Camera and Photos for features such as uploading your Profile Picture, adding images to your Cart, and for vendors to take product photos. We only use these permissions for the intended purposes, and your images are handled with the utmost care. We do not store or share your images without your explicit consent.

Precise Location:
For precise delivery and to provide you with nearby store/restaurant suggestions, Konkan Treasures requires access to your location. Enabling location permission ensures accurate delivery and a personalized experience. Your location information is used solely for these purposes and is not shared with third parties.

Notifications:
To keep you informed about live order updates and exciting offers, Konkan Treasures requests permission for Notifications. You can manage your notification settings within the app.

Background Location:
For the Driver/Delivery app, constant access to location in the background is required for real-time order tracking and seamless delivery experience.

Device Information:
We collect device information including operating systems, platforms, unique identifiers, device models, device tokens, and device timezones for analytics and improvements.

We use the information we collect to:

• Process and deliver your orders efficiently
• Communicate with you about orders, promotions, and updates
• Improve our services and personalize your experience
• Ensure security and prevent fraud
• Process and respond to your queries
• Provide customer support
• Diagnose technical problems
• Comply with legal obligations

Vendors: Order details are shared with vendors to fulfill your purchases.

Delivery Partners: Delivery address and contact info are shared for order delivery.

Payment Processors: Payment information is securely processed by trusted partners.

We do not sell your personal information to third parties for marketing purposes.

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Your data is stored securely, and we continuously update our security protocols to safeguard your privacy.

Access: Request a copy of your personal data.

Correction: Update or correct your information through your account settings.

Deletion: Within the Konkan Treasures application, you have the option to delete your account or data directly. You can also request data deletion by contacting us through the 'Contact Us' channel.

Opt-out: Unsubscribe from marketing communications at any time.

We reserve the right to update or modify this Privacy Policy at any time. We recommend reviewing this policy periodically for any changes. Your continued use of the app after the posting of changes constitutes your acceptance of those changes.

Contact Us:
Email: [email protected]
Phone: +91 98765 43210

By using the Konkan Treasures application, you consent to the collection and use of your information as outlined in this Privacy Policy.